About

IHG Hotels & Resorts, formerly InterContinental Hotels Group, is one of the world's leading hotel companies, with a history dating back to 1777 when William Bass founded Bass Brewery, the conglomerate that would eventually spin off its hotel division. The modern IHG was incorporated in 2003 and is headquartered in Denham, Buckinghamshire, United Kingdom. IHG's portfolio comprises 19 hotel brands with over 6,300 properties across more than 100 countries, representing approximately 940,000 rooms. The company's brands span the market from luxury with InterContinental, Regent, Six Senses, Kimpton, and Vignette Collection, through premium with Crowne Plaza and Hotel Indigo, to the essential segment with Holiday Inn, Holiday Inn Express, and Staybridge Suites. Holiday Inn, acquired by IHG's predecessor in 1988, is one of the most recognized hotel brands in the world. The IHG One Rewards loyalty program has over 100 million enrolled members. IHG operates primarily as a hotel franchisor and manager, owning very few properties outright, which creates an asset-light business model. The company has invested significantly in its technology platform, including mobile check-in, digital key, and personalized guest experiences. IHG's Journey to Tomorrow sustainability framework guides its environmental and social commitments. The company employs approximately 350,000 people across its managed and franchised hotels and continues to expand its portfolio with a focus on luxury and lifestyle segments.

Hotel Chains

IHG Hotels & Resorts operates 19 brands including InterContinental and Holiday Inn across 6,300+ properties in 100+ countries with 940,000 rooms worldwide.

Brand Details

Industry Hospitality
Founded 2003
Headquarters Denham, Buckinghamshire, United Kingdom
4.0
1 reviews
Convenience
4.3
Value for Money
3.8
Experience
3.8
Service Quality
3.8
Comfort
3.8
Claude Opus 4.6
AI Review
4.0/5

IHG Hotels and Resorts commands one of the broadest brand portfolios in global hospitality, anchored by the universally recognized Holiday Inn name. The 19-brand, 6,300-property footprint provides genuine global coverage, and the range from budget Holiday Inn Express to luxury InterContinental and Six Senses means IHG competes across every market segment. The asset-light franchise model has been financially shrewd, generating consistent returns. IHG One Rewards, with over 100 million members, is a functional loyalty program, though point valuations and elite benefits tend to lag behind Hilton Honors and Marriott Bonvoy. The recent push into luxury and lifestyle with Six Senses, Regent, Vignette, and Kimpton acquisitions is smart positioning. However, IHG quality consistency is its Achilles heel -- the franchise-heavy model means guest experiences vary dramatically between properties, and Holiday Inn quality standards have historically been uneven. The technology platform is adequate but not industry-leading. IHG is a solid, practical choice for global travelers who value coverage and affordability, but it rarely delivers the aspirational experience that drives genuine brand loyalty.

Convenience
4.3
Service Quality
3.8
Comfort
3.8
Experience
3.8
Value for Money
3.8
Feb 18, 2026
IHG Hotels & Resorts Screenshot

Price: Budget to Luxury

Added: Feb 16, 2026

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